π Heylo AI Support
Need help with Heylo AI? We're here to help you get back to your dating game!
β Frequently Asked Questions
How do I improve my profile analysis?
Make sure to upload high-quality screenshots of your dating profile. Ensure the bio and photos are clearly visible for the AI to provide the best insights.
Is my data private?
Yes! We take privacy seriously. Your uploaded screenshots are processed securely and generated conversations are stored locally on your device where possible.
How do I restore my purchase?
Go to the Settings screen in the app and tap "Restore Purchase". Ensure you are logged in with the same Apple ID or Google Account used to make the purchase.
How do I cancel my subscription?
- iOS: Settings β Your Name β Subscriptions β Heylo AI β Cancel
- Android: Google Play Store β Subscriptions β Heylo AI β Cancel
ποΈ Data Deletion Request
If you wish to delete your account and all associated data:
In-App: Go to Settings β Delete Account. This is the fastest way to remove your data.
Alternatively, you can email us:
- Email: longdev2x@gmail.com
- Subject: "Delete My Data"
- Include your User ID (found in Settings) or the email associated with your account.
What will be deleted?
- Account information
- Chat history and generated lines
- Uploaded images
- Usage analytics