Last Updated: February 07, 2026
1. Introduction
Welcome to Heylo AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our app. This Privacy Policy explains how we collect, use, and protect your information.
Heylo AI is an AI-powered dating assistant that helps users analyze profiles and generate conversation starters. We process data primarily to provide these AI-driven features.
Key Point: We do NOT sell your personal data. We prioritize user privacy and secure data processing.
2. Information We Collect
a. Information You Provide
- Uploaded Content: Screenshots or images of profiles you upload for analysis.
- Text Input: Chat history, bios, or other text you enter for generating replies.
- Preferences: Your selected tone (e.g., Bad Boy, Gentleman), interests, and app settings.
b. Information Collected Automatically
- Usage Data: Anonymous analytics on how you use the app features (via Firebase Analytics).
- Device Information: Device model, OS version, and app version for troubleshooting and optimization.
- Crash Reports: Error logs to help us fix bugs (via Firebase Crashlytics).
c. Information We Do NOT Collect
- ❌ We do NOT store your credit card information (handled by Apple App Store/Google Play).
- ❌ We do NOT constantly track your precise location.
- ❌ We do NOT access your contacts without permission.
- ❌ We do NOT share your uploaded screenshots with other users.
3. How We Use Your Information
We use the collected information for the following purposes:
- AI Analysis: To process uploaded images and text using AI models (e.g., Gemini) to provide pickup lines and profile insights.
- App Functionality: To save your generated results and preferences locally or on our secure backend.
- Improvement: To analyze usage trends and improve the accuracy of our AI suggestions.
- Customer Support: To respond to your inquiries and resolve issues.
4. Data Storage and Retention
Processing
Uploaded images and text are processed by our secure backend and third-party AI providers (e.g., Google Gemini). We implement strict security measures to ensure data confidentiality during transit and processing.
Data Retention
- User Account Data: We retain your profile information, saved targets, and analysis results for as long as your account is active.
- Uploaded Images: Images uploaded for analysis are processed and may be temporarily stored to provide the service. You can delete specific targets or your entire account at any time to remove this data.
Security: We use industry-standard encryption (SSL/TLS) for data in transit and rest. However, no method of transmission over the internet is 100% secure.
5. International Data Transfers
Your information, including Personal Data, may be processed on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States (and other locations where our cloud providers operate) and process it there. By using our service, you consent to this transfer.
6. Third-Party Services
We use trusted third-party services to operate the app:
- Google Firebase: For authentication, database, analytics, and crash reporting.
- RevenueCat: For managing subscriptions and in-app purchases.
- Google Gemini API: For AI text and image analysis. Note: Data sent to the AI API is used for analysis purposes only and is not used to train their public models.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Deletion: Request that we delete your account and associated data.
- Correction: Update inaccurate information.
To exercise these rights, please contact us at longdev2x@gmail.com or use the "Delete Account" feature within the app settings.
8. Age Limitation
Heylo AI is intended for users who are 13 years of age or older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete it immediately.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us: